A lawsuit claims the Vancouver-based operation mailed 20 million print ads and made over 11 million unwanted robocalls to Oregon residents

PORTLAND, Ore. — Oregon’s Attorney General filed a lawsuit against an air duct cleaning operation for allegedly mailing deceptive advertisements and making illegal robocalls.

“These calls and mailers were incredibly deceptive—not to mention obnoxious,” said Attorney General Ellen Rosenblum.

The lawsuit claimed U.S. Air Ducts, its owners and their associated companies violated Oregon’s Unlawful Trade Practices Act by promising customers a “seasonal special” in print advertisements. Once in the home, technicians would use high-pressure sales tactics to get consumers to spend hundreds of dollars for a complete cleaning, a fake VIP membership and services the company couldn’t perform, according to the complaint filed in Multnomah county.

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